Hilites Privacy Policy

Last Updated: December 2023

Hilites ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, process, and protect your personal data. By using our website and services, you consent to the practices described in this Privacy Policy.

  1. Personal Data We Collect:

    We collect the following types of personal data for the purposes outlined in this Privacy Policy:

    • Contact Information: Names, email addresses, phone numbers, and mailing addresses
    • Property Information: In the context of our services, we may collect information related to properties, such as addresses, descriptions, and transaction details.
    • Transaction Data: Details of transactions, including payment information, if applicable
    • User Account Information:If you create an account on our website, we collect and store the information you provide, including username and password
  2. How We Collect Personal Data:

    We collect personal data through the following methods:

    • Direct Interactions: Information provided by you when using our website, submitting forms, or communicating with us.
    • Automated Technologies: Through the use of cookies, web beacons, and similar technologies, we collect information about your browsing actions and patterns on our website. You can control the use of cookies through your browser settings.
  3. How We Use Your Personal Data:

    We use your personal data for the following purposes:

    • Providing Services: To deliver and enhance our services, including New Homes, Sales and Marketing Consultancy, Estate Agency, and Void Management.
    • Communication: To send important updates, newsletters, or marketing materials related to our services.
    • Legal Obligations: To comply with legal obligations, such as Anti-Money Laundering regulations.
  4. Data Security:

    We implement security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We regularly review and enhance our security practices to ensure the ongoing integrity and confidentiality of your information.

  5. Data Sharing:

    We do not sell or share your personal data with third parties for their marketing purposes. However, we may share your information with service providers and partners who assist us in delivering our services.

  6. Your Legal Rights:

    You have the right to access, correct, and request the deletion of your personal data. To exercise these rights, please contact us at info@hilites.co.uk.

  7. Changes to the Privacy Policy:

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated Privacy Policy will be posted on our website.

  8. How to Contact Us:

    For inquiries, support, or to exercise your legal rights, please contact us at info@hilites.co.uk.

    Thank you for entrusting Hilites with your personal information.


Portman House, 2 Portman St, London, W1H 6DU


020 3 752 5087